Need to return a product purchased through Serialio.com?
Fill out our Return Material Authorization Request Form.
Not sure if you need an RMA?
Here are some valid reason to request an RMA:
- Your product was DOA (Dead on Arrival) and you would like a repair/replacement.
- You accidentally purchased the wrong product (mistakes happen, we understand.)
- You are having trouble getting your product to work correctly and suspect that it is due to a manufacturer defect.
- You want to return your product for a refund or exchange and your purchase is still within the 30 day return policy.