What is SerialMagic?

SerialMagic is the most popular way to get serial data to practically any location that you need. Serial data comes from electronic devices such as (but not limited to): barcode scanners, RFID readers, magnetic strip readers, digital scales and calipers, GPS receivers, network equipment consoles, data loggers, flow meters, micro-controllers, and much more. SerialMagic supports more serial devices and runs on more platforms than any other software of its kind.


How can I try out SerialMagic before I buy it?

Please check out our SerialMagic downloads page for evaluation download links to most of our supported platforms. Contact us about potential solutions on other platforms.


What serial input interfaces does SerialMagic support?

The connectivity options for SerialMagic greatly depend on the platform
"Bluetooth" implies Bluetooth SPP (serial port profile).
"Cable" implies RS-232 compatible or emulated interface.
"WiFi" implies support for the WiSnap WiFi to serial adapters.


 
Bluetooth
Cable
Wi-Fi
Android 2.1 (and later)
.
 
1
Windows 8, 7, Vista, XP, 2000 (and Server versions)
.
.
2
Blackberry 4.2.1 (and later)
.
 
 
Mac OS X 10.5 (and later)
.
.
2
Windows Mobile 5 and 6 Smartphone or Professional
.
.
 
Symbian S60 OS 7, OS 8, and OS 9
.
 
 
Palm OS 5.2(and later)
.
.
 

¹ - Feature coming soon
² - Available using 
ScanReader Flow


Why is “Unlicensed SerialMagic” being displayed?

You will receive “Unlicensed” messages if SerialMagic has not yet been registered. Enter the license key that was generated by the Serialio.com Store. If you purchased the software from a distributor, please contact them for a token.


Where is the iOS (iPhone, iPad, iPod Touch) support?

Unfortunately, iOS does not allow applications in the background to perform processing, which SerialMagic requires to send data to other applications. We have many Bluetooth and Wi-Fi devices available that can connect directly to iOS without any additional software. Please contact us about your requirements.


I love SerialMagic and want to buy it. How can I get a license for SerialMagic?

Please visit our online store to purchase SerialMagic licenses. You can download SerialMagic from our downloads page then register it using these instructions. Contact us if you need many licenses and would like to discuss volume licensing.


I purchased a SerialMagic license, where is my license key?

Click here for instructions on generating a license key.


If I purchase SerialMagic through my account, how do I provide license keys to another party (client/co-worker/customer)?

See the SerialMagic Licensing for Resellers note on our website.


I received a “token” from my supplier, how do I exchange this token for a key?

For SerialMagic Gears, click here. For SerialMagic Professional, click here.


What is my registration name? Where is my Hardware/Computer/Device ID?

The registration name chosen during license key generation is used to help you identify where your license keys are used. The registration name can be anything you would like to help you recognize which device that the license is used on. The Hardware ID (aka Computer ID or Device ID) is found in the SerialMagic application on the device that will be receiving the license key.


Can I get a bundled discount on a SerialMagic license if I purchase hardware from SerialIO.com?

We offer bundled discounts on SerialMagic with the purchase of barcode scanners or RFID readers. SerialMagic (on some platforms) is even free of charge with some Genuine devices purchased from Serialio.com, such as Scanfob® 2005 wireless barcode scanners, or Scanfob® HF and UHF wireless RFID readers.


What kind of support do I get with my license purchase?

Serialio's world-class support will help you get the software setup for your needs. We provide up to 3 months of basic setup support with the purchase of a SerialMagic license. Within this time, you are entitled up to 3 support setup incidents, although most users only need one.